Sue got caught texting while sitting in her car at a stoplight. She was just sitting there when law enforcement nabbed her. But that's another matter. We are here to talk about how Sue dealt with the ticket she got. In California, those of us who get tickets may reduce the penalty via traffic school. Some turn to Clown Traffic School or my personal favorite, Shop 'til You Drop Traffic School. There are even gay and lesbian training options. Sue decided that e-learning made the most sense for her. She did it for the usual reasons associated with online education: access on demand, novelty, and location, location, location. She paid up. … [Read more...]
Performance support “hearts” training and vice versa
In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. In the 80s, I wrote a book about job aids. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. This thing I have with performance support (PS) is a long-term relationship. My bond with training and development is just as deep. It began with a few years as a high school English teacher, then several decades … [Read more...]
I’m an educator who loves apps
I do love them. I love apps because of what I can do on the go. Apps on my mobile devices enable practice, a quick lesson, a conversation with a coach or team, or a reminder about how it is that I might think about something. Here is the story of how apps helped Aaron Ifland, a doctoral student, who attends two universities 118 miles apart, and teaches at a third. I also love their ability to support activities that appear mundane to others, but are important in the moment. Here is an example. A few days ago, I had to get from a hamlet in Maine to a hamlet in upstate New York. I knew I had to go south through New Hampshire and … [Read more...]