When you look at the numbers associated with workplace learning and development, the investment in leader performance jumps out. Bersin Associates, now a unit within Deloitte, wrote this in 2012: U.S. companies have increased leadership development spending 14 percent over 2011 levels to an estimated $13.6 billion in 2012. The Bersin group notes that this spending is extending beyond senior leaders and to mid-level and even first-level managers. Talent Edge 2020, a longitudinal study of the matters weighing on executives’ minds, identified leadership as their most pressing talent concern. Can we rely on training and development for … [Read more...]
The Pulse of Mobile Learning
A faint pulse today Most of what is said and written about mobile learning and support touts potential and points to the future. Current studies confirm a faint pulse for mobile in enterprise learning today. I first noticed this enthusiasm-action gap when colleague Jim Marshall and I surveyed workplace learning professionals about their learning technology practices. To our surprise, even in this professionally active sample, only 4% said they were using mobile to deliver learning and support in their organizations. So low was that number that I confirmed it with several large audiences, including one at a conference devoted to mobile … [Read more...]
Technology sinner
That technology sinner is me. I sinned this morning. I awoke at 5:30 AM to address an elearning conference in Europe via Adobe Connect. By 5:50 AM, with colorful earrings in my ears, and virtually suitable clothing on top, I was ready for the webinar. This isn't about technology failure. Connect worked like a charm. Or I think it did. And therein lies the problem. I presented for 45 minutes, with PowerPoint, to the assembled group. I used lively examples, provocative questions, and a few self-effacing personal stories. I prompted for reflection and urged application, and I pointed to relevant, accessible resources. I smiled and … [Read more...]
Want to go mobile for learning and support?
John Park is my guest blogger. I invited him to write this when I recognized my lack of clarity about the options for mobile development and delivery. I think you will enjoy his tour of our choices. We want to use mobile devices, but which mobile? There is great excitement about the potential of mobile devices for learning and support. It is hard to ignore the benefits of learning and information on demand, in close proximity to work. At the same time, there are all those devices out there, available, ripe for use by sellers, repairers, analysts and auditors. It makes sense to look to them. Workplace learning professionals now find … [Read more...]
Reflections on Two Decades and Three Degrees
Jolie Kennedy is my guest blogger. I think you will enjoy her take on her learning experiences. Jolie writes: Summer 1989: Queens College, City University of New York. Madonna’s Like a Prayer blares on my headphones. It’s my first semester and I’m low man on the totem pole. I get classes no one wants… statistics and ethics. Ugh. College sucks! Stats class is a bust. I struggle with those pesky word problems. I don’t get them and the teacher doesn’t care. I fail stats. I am more interested in learning about Hasidic Jewish culture from my classmate. I work and pay my own bills. Soon I will get my first credit card. I will graduate with a … [Read more...]
Performance support “hearts” training and vice versa
In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. In the 80s, I wrote a book about job aids. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. This thing I have with performance support (PS) is a long-term relationship. My bond with training and development is just as deep. It began with a few years as a high school English teacher, then several decades … [Read more...]
On the brink with mobile– what learning executives say
Words without actions Words without actions. That's how I described the status of mobile learning in an article in eLearn magazine ten months ago. My point then was that mobile offers immense potential for learning and support but that it is not yet making much of a difference in the enterprise. When San Diego State University (SDSU) colleague Jim Marshall and I surveyed more than a thousand educators in companies, agencies and universities about their eLearning practices, they reported reliance on traditional eLearning approaches, like scenarios, virtual classrooms, and online assessments. Performance support and mobile devices only rarely … [Read more...]
The Connected Educator: Building a Professional Learning Network
Torrey Trust is my guest blogger. Her topic-- personal learning networks, also known as PLNs. Here is a way for people to turn their interest in lifelong, independent learning AND social connections into a way of life. Here's what Torrey has to say about PLNs: In 1968, Licklider & Taylor predicted that computers would be used as communication devices where individuals would connect and converse with others around the world to discuss a shared topic of interest. It took 40 years, but with the invention of the Internet and social media tools, Licklider & Taylor’s predication has come true. Educators today are pursuing professional … [Read more...]
A World Without Objectives– Please NO
Here is what a world without objectives might sound like-- "I don't know. What do you think? Last year we covered ice breakers. How about a session on humor this year?" "Well, I'm not entirely certain what scenario-based elearning would do for us, but I know our competitors are doing it." "I want to build a great program for the reps, but not sure what to do. Role plays? Job aids? Videos? Drills? All of them? How do I decide?" "We got a really good speaker. She is funny, really a hoot. Let her talk about whatever." "Mobile devices are all the rage and I think we should put this on them, so they can check them out whenever." "I … [Read more...]